Jackson Crackson
Printed From: ProfessorPaddle.com
Category: General
Forum Name: Whitewater Forum
Forum Discription: Open Discussion Forum. Whitewater related subjects only
URL: http://www.professorpaddle.com/forum/forum_posts.asp?TID=7550
Printed Date: 14 Jun 2025 at 9:28pm
Topic: Jackson Crackson
Posted By: dave
Subject: Jackson Crackson
Date Posted: 17 Nov 2008 at 8:33pm
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Yes, my mighty Jackson 4 is cracked! I bought it on April 25, 2008 so I am hoping they will warranty it for me. I feel like crying because I really like this boat. It is such a great river runner in big water and small. I would creek in it if I wasn't afraid I would break my feet!
Anyway, I am very bummed right now  Back to the Tekno for a while I guess..... 
If I cant warranty it is there anyone but James (nothing against cowboys and Indians) that can plastic weld my boat? I feel like my best friend just died...my poor boat....uggg http://www.professorpaddle.com/media/videoview.asp?File_Id=2252 - cowboys and Indians ------------- Nomad |
Replies:
Posted By: Tobin
Date Posted: 17 Nov 2008 at 9:02pm
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Originally posted by dave
Yes, my mighty Jackson 4 is cracked! MIGHTY CRACKSON??? Really?
Dave,
I wish BS made a boat you would like, unfortuntely you like htem a little slicey and you are not a small guy so the best I could offer up is a 185. You are welcome to give it a spin anytime.
As far as Jackson is concerned, well, they break, when you make a boat as light as you can (and you can not weld cross linked plastic, so the cowboys and indians will be no help) they tend to break.
Kayaks get the shit kicked out of them on a regular basis, if you buy a light boat, be nice to it, thin is in, but it doesn't last.
Hopefully Jackson will treat you right, god knows by now their warrantee department has had a work out.
Oh, an BTW chech this out;
http://playak.com/article.php?sid=1378 - http://playak.com/article.php?sid=1378
Down at the bottom.
Cheers ------------- Sure? |
Posted By: dragorossinw
Date Posted: 18 Nov 2008 at 8:24am
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I read the Playak thing, and last I head, they aren't being made 'Local' anymore and their mass production is done in China.
DragoRossi offers a big kid Play/ River boat, check it: http://www.dragorossi.com/product.asp?ID=8 - http://www.dragorossi.com/product.asp?ID=8
I can loan you a demo until your Crackson issue is resolved. Let me know
------------- Tony Z dragorossinorthwest@yahoo.com www.nookiekayaking.us www.dragorossi.com www.donkeyfIip.com |
Posted By: James
Date Posted: 18 Nov 2008 at 8:38am
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According to that article, Gear Quality, Usability and design are the last to consider when making purchases.... That is one great salesman right there! By the end of that article any local islander would have strapped on a coconut and paddled class V in a banana peal ... helping out the locals and the community! Who needs real gear right! Phew were all pretty lucky that Werner is here so we can use good paddles that are local... poor necky ... Funny since he likes bliss stick next and they are made in NZ... of course thats a whole lot different than China. You can't exploit a Kiwi like a chinaman right? gees... All I know is that I buy in a different order, Quality/Use, (Price/Deal - 50/50 - Local/Support.) Basically I pick what I like, then I go find it at a location. I look for price and then I try to justify buying locally if its close enough in price. IE If I found a new Everest at CKS for $500 and the best deal around here was $900. I'm buyin from CKS, but if the difference is within 150-100 I would consider buying locally instead. Ultimately the dilema comes down to support also, and your going to have to take that boat back to CKS or Jackson Direct to get the warranty. As far as boat welders, D1 uses a guy in Leavenworth that does a pretty good job, and you might even get to hit tumwater while your dropping your boat off!!! |
Posted By: oukr9965
Date Posted: 18 Nov 2008 at 10:15am
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From hearing about my friend who has a few broken Jackson's their warranty is pretty stellar. You can contact them directly or go through the shop you purchased the boat at. They'll either send you a full warranty boat or a shell and have you install the outfitting.
I have a SuperStar and a MegaRocker and luckily I haven't had any problems with either...Although I am a little paranoid about it now. Last time on the low water Tumwater run in my Star I would periodically get out and check for cracks cause my boat kept filling up....then finally I realized I had a previous hole in my skirt. Anyways, good luck!
On a previous Tum trip a fella boating with us cracked an old 4Fun. We busted out the duct tape and lighter and it held for the rest of the trip.
I've had previous experiences with cracked Pyranhas and the following technique worked pretty well. Basically a modification to boat repair found on Oregon Kayaking:
Cut off what you can from the extra plastic on the rim of the cockpit (thin slices). This can make it uncomfortable to shoulder your boat later, so sand it down best you can afterwards.
Drill small holes at the end of the crack to reduce further spreading.
Heat up (not melting, but sticky to the touch) the base of the boat where the crack is.
Get the strips of plastic that you cut off from your cockpit and melt that into the crack.
Take a strip of duct tape and cover the crack.
Heat up the duct tape and mash it into the bottom of the boat.
Repeat many times using cross layers.
Go through the same process on the inside of the boat with duct tape if possible.
My old H3 still holds from this method.
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Posted By: fiddleyak
Date Posted: 18 Nov 2008 at 10:28am
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Why would you post about a warranty issue before contacting the manufacturer? Jackson's customer service has been the best of any company I've dealt with (I couldn't get a warrenty through Dragorossi when I broke my Mafia in it's first year). Every company's boats crack, I've seen a Wavesport, Dagger, Jackson and BlissStick break in less than 10 uses. What sets them apart is how they deal with warrenty issues. I'm considering buying a Pyranha boat because I think they have a superior creek boat design, but if I ever buy a playboat new it will probably be a Jackson. ------------- |
Posted By: dave
Date Posted: 18 Nov 2008 at 6:15pm
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I just got a message back from Jackson! They contacted me immediately! I like that! So, I am assuming they will take care of me... Thanks for the offers for loaner boats, but I have 5 boats so I will be ok for a while! I just love the Jackson cus its so comfy and forgiving. It's also (as I found out on the MM at 14,500cfs) a great big water boat! I have nothing but good things to say about the Jackson 4fun, cept for the crack! ------------- Nomad |
Posted By: dave
Date Posted: 20 Nov 2008 at 8:06am
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Check it out!
Thanks for the pictures and fax. I'll get a new hull built and out to you ASAP. Adam Ross Jackson Kayak Customer Service & Warranty Dept. 325 Iris Dr. Sparta, TN 38583 931-738-2628 931-738-2668 Fax aross@jacksonkayak.com These guys are kick ass! They are taking care of me, better than any other manufacture of WW kayaks have in the past. I have had boats from 5 different manufactures by the way. ------------- Nomad |
Posted By: PowWrangler
Date Posted: 20 Nov 2008 at 9:05am
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Originally posted by fiddleyak
Why would you post about a warranty issue before contacting the manufacturer? Verbal diarrhea?
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Posted By: Cuervo
Date Posted: 20 Nov 2008 at 9:13am
| I second Jackson's warranty policy. They sold me a new fun for $200 plus shipping after mine cracked. I was the 3rd owner and it was stamped demo! |
Posted By: James
Date Posted: 20 Nov 2008 at 9:14am
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AGREED POW
 
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Posted By: Kayakmedic
Date Posted: 20 Nov 2008 at 9:59am
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Hey just caught the thread on your boat. I called JK, your new boat should be shipped today or tomarrow. Sounds like it was being molded this morning. I have a 4 fun demo you can use until you boat gets in, If you want. Just give me a call.
Andy Graham aka Kayakmedic
JK Ambassador
360-731-1078 ------------- Andy 360-731-1078 |
Posted By: rockslidin
Date Posted: 20 Nov 2008 at 1:29pm
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Originally posted by dragorossinw I read the Playak thing, and last I head, they aren't being made 'Local' anymore and their mass production is done in China.
DragoRossi offers a big kid Play/ River boat, check it: http://www.dragorossi.com/product.asp?ID=8 - http://www.dragorossi.com/product.asp?ID=8
I can loan you a demo until your Crackson issue is resolved. Let me know
Are you saying that Jackson has manufacturing in China? |
Posted By: Kayakmedic
Date Posted: 20 Nov 2008 at 4:03pm
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No Rockslidn you are slightly misinformed. Andy ------------- Andy 360-731-1078 |
All JK boats are still made in Tennessee, in fact last that I knew, one of the prerequisites to be hired at the KJ factory, is that you needed to be a boater
. “Boaters building boats for boaters” one at a time. I agree 
Posted By: Courtney
Date Posted: 20 Nov 2008 at 4:14pm
| Tennessee, aren't those folks hicks? |
Posted By: STLboater
Date Posted: 20 Nov 2008 at 5:02pm
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Nicest ones I've ever met!
------------- Kayak Academy Whitewater Instructor |
Posted By: dave
Date Posted: 20 Nov 2008 at 7:02pm
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First of all James, you shouldn't talk about diarrhea of the mouth mister talk a lot!
Andy! What up bro! Haven't seen you since La Push a few years ago! I'm good for a boat for now, I have an old Tekno I am using for now, but I sure do miss my 4fun! We got to get together to boat, how about this weekend, you ever get up here much anymore? (the Green, Snoqualmi, Sky drainage area that is) D ------------- Nomad |
Posted By: dave
Date Posted: 20 Nov 2008 at 7:04pm
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Oh, and your not actually in China until you get to South Carolina! ------------- Nomad |
Posted By: rockslidin
Date Posted: 20 Nov 2008 at 11:05pm
| I wasn't misinformed Andy I was just clarifying his position. I'm friends with a few of the guys at Jackson and have actually toured the plant myself. Jackson boats are 100% American made and they stand behind their products. I've never had anything but A+++ service from them. |
Posted By: huckin harms
Date Posted: 21 Nov 2008 at 7:32am
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this thread is cracked:
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