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Willy
WW Industry
Joined: 02 Jul 2005
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Posts: 113
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   Posted: 09 Nov 2007 at 10:12am |
Wait, I got it Daryl, there you are, 7-4 on weekdays. I'm there, dude.
Almquist you still haven't told us who you work for...
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Ruby Creek Boathouse LLC
Eddyline, Stohlquist, Bending Branches, Esquif, Skwoosh Cushions, Costa Del Mar shades, Danuu, CRG Rec Repair, Pakboats, YakGrips
http://rubycreekboathouse.blogspot.com/
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Jimmy
Tricky Woo
Joined: 20 Mar 2005
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Posted: 09 Nov 2007 at 10:26am |
Originally posted by xtrmln
Oh by the way this hoping for rain thing... Thats gonna take some time for me to get used to. I usually stay up the night before a race doing my "no rain rituals" till about 2 in the morning.
Don't tell people that at the river or you may get the snot beat out of you. The friendliness of river folks only goes so far.
Jimmy
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James
Admin
Sum Dum Guy
Joined: 31 Dec 2004
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Posted: 09 Nov 2007 at 11:26am |
Please don't let this thread die... it is my favorite... Please stop lurking and post some flame, someone call brad and tell him we need a crispy dry Pallet style post! But in the meantime I figured I should drop a link to our sponsor's and get a little traffic going on to help myself out.!!!!
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Willy
WW Industry
Joined: 02 Jul 2005
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Posted: 09 Nov 2007 at 11:33am |
Yikes. That's one hell of a pantsuit. From the fashion I'm guessing this pic was taken in Canada.
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Ruby Creek Boathouse LLC
Eddyline, Stohlquist, Bending Branches, Esquif, Skwoosh Cushions, Costa Del Mar shades, Danuu, CRG Rec Repair, Pakboats, YakGrips
http://rubycreekboathouse.blogspot.com/
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Posted: 09 Nov 2007 at 11:33am |
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One thing I want to say before this post is that I'm not trying to antagonize anyone here in this thread. I like all of you, paddle with you guys, and genuinely enjoy this community. So yeah, this is a little bit of an intense discussion but I want to let you all know that I am enjoying it and enjoying seeing everyone's different opinions on selling stuff.
Heh, actually, Bill, I do not smoke, drink, or partake in any other use of substances. So actually, there is nothing, even that stuff grown in Colorado that I am smoking.
Maybe part of James' goal here is to stir up some controversy but that does not change the fact that he is right. Yeah, maybe you won't be heart broken and angry if a customer doesn't choose SRK but that doesn't mean your goal isn't to have them shop there. If it wasn't, the shop probably wouldn't be doing so great.
As for Brett- He works for SRK and SRK sells a variety of boats. On the otherhand, he also specifically works for one of those brands. Therefore, his goals should go in this order 1) The customer buys that specific brand, 2) the customer shops at SRK, and 3) the customer is happy in whatever choice they make, maintaining a good relationship with the shop.
All I'm trying to say is that if you are representing a brand (or any kind of business) it is in your interest to get people to buy that product. Of course you want them to be happy, but you want them to be happy in your product. That is capitalism.
With this in mind, I will say that yes, I will always support people in buying a Riot boat so long as I still believe in their product. You know why? Is because I think that is the brand that most people will be happiest in. I know I am. With the wide variety of type and size of boats they produce (Riot has an extremely diverse line), I think pretty much anyone can find a model to suit their needs. Combine this with their sturdy outfitting, bomber plastic, and on the ball staff, I don't think you could really go wrong. So there it is, I plugged the product in this post.
Edited by kayaktheworld - 09 Nov 2007 at 11:38am
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Willy
WW Industry
Joined: 02 Jul 2005
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Posts: 113
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Posted: 09 Nov 2007 at 11:53am |
Originally posted by kayaktheworld
Heh, actually, Bill, I do not smoke, drink, or partake in any other use of substances. So actually, there is nothing, even that stuff grown in Colorado that I am smoking.
![]("http://www.professorpaddle.com/forum/smileys/smiley36.gif") Hey at least SOMEBODY got the joke.
Well said Dave. All good points. Of course I'm happiest when someone buys from me. I acknowledged that before. Of course Brett feels great when someone buys a Jackson. I think he acknowledged that too. But we take a longer term approach along with that desire to sell the new guy a Jackson. If someone paddles away in a boat they're going to hate in six months, that's bad.
Personally the best feeling I get making a sale is when I know people have done their research, have tried other shops and other boats, and then they buy from us. That's gratifying, and it never gets old.
Did I mention...
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Ruby Creek Boathouse LLC
Eddyline, Stohlquist, Bending Branches, Esquif, Skwoosh Cushions, Costa Del Mar shades, Danuu, CRG Rec Repair, Pakboats, YakGrips
http://rubycreekboathouse.blogspot.com/
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hugo
Tricky Woo
Joined: 06 Nov 2007
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Posted: 09 Nov 2007 at 12:08pm |
Originally posted by kayaktheworld
. Combine this with their sturdy outfitting, bomber plastic, and on the ball staff, I don't think you could really go wrong.
Interesting, my last riot outfitting had more parts in it from stoneway hardware than parts from the riot factory. liked the boat, bitchin' design but come on KTW, sturdy outfitting....? james...how many key chain rings were holding together your riot's backband?
hugo
Edited by hugo - 09 Nov 2007 at 12:09pm
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suck it
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Tobin
Forum Moderator
Joined: 14 Sep 2005
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Posted: 09 Nov 2007 at 12:09pm |
Originally posted by kayaktheworld
, So there it is, I plugged the product in this post.
Well, at least you "finally" got around to announcing what you support!
Thanks for clearing that up, I was confused.
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Posted: 09 Nov 2007 at 12:10pm |
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Hugo- When did you have that Riot boat?
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hugo
Tricky Woo
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Posted: 09 Nov 2007 at 12:12pm |
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my last one was a turbo that i bought new in 2005
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suck it
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Tobin
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Posted: 09 Nov 2007 at 12:12pm |
Originally posted by kayaktheworld
Hugo- When did you have that Riot boat?
Because they used to suck, but now they are good? It was an issue that was addressed?
Huh? I wonder if Jackson is addressing some of the aforementioned issues?
Edited by newtobin - 09 Nov 2007 at 5:50pm
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hugo
Tricky Woo
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Posted: 09 Nov 2007 at 12:15pm |
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I voiced my problem to the rep, and he told me that he (they) knew about the problem and that there was really nothing to do but to deal with it. I liked the boat, so i dealt with it, but to say that the outfitting is bomber...that is just plain silly.
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suck it
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Willy
WW Industry
Joined: 02 Jul 2005
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Posted: 09 Nov 2007 at 12:18pm |
Funny you should ask, Tobin. EJ spent an hour on a conference call with his dealers recently, fully detailing what they're doing about the quality issues they've had this year. They are embarrassed at the cracked boats (some of you guys out there have had them), but they've altered the manufacturing process and they believe they have it dialed. We'll see soon enough as the 08s come out.
In Jackson's defense, the small number of cracked boats we've seen have all been replaced asap, no hassles, when we (SRK is a Jackson dealer, did I mention that? ![]("http://www.professorpaddle.com/forum/smileys/smiley2.gif") ) have gotten involved. |
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Ruby Creek Boathouse LLC
Eddyline, Stohlquist, Bending Branches, Esquif, Skwoosh Cushions, Costa Del Mar shades, Danuu, CRG Rec Repair, Pakboats, YakGrips
http://rubycreekboathouse.blogspot.com/
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hugo
Tricky Woo
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Posted: 09 Nov 2007 at 12:22pm |
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Bill, I love you man, I have spent many a nights drinking the grog at your shop, don't let these guys push you around...best shop around.
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suck it
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Willy
WW Industry
Joined: 02 Jul 2005
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Posted: 09 Nov 2007 at 12:42pm |
arrr mate. the grog.
Thanks Hugo.
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Ruby Creek Boathouse LLC
Eddyline, Stohlquist, Bending Branches, Esquif, Skwoosh Cushions, Costa Del Mar shades, Danuu, CRG Rec Repair, Pakboats, YakGrips
http://rubycreekboathouse.blogspot.com/
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James
Admin
Sum Dum Guy
Joined: 31 Dec 2004
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Posted: 09 Nov 2007 at 12:55pm |
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I always stir the pot so don't fixate on that so much... Fixate on why?
I really do see the dilema here and it has been said so many times I don't understand why were still going round and round.
Ok let me put it this way. Santa Claus does not make money. No one
really knows who the old fat man really even is. All we really know is
that his corporation has an upside down cashflow. If I were to stand on
a street corner and tell you about santa claus and his merry freakin
elves... I would be promoting his artic workshop. It makes not
difference that I benefit or he does ... Promotion is promotion... You
are going to get a free gift and all you have to do is be nice
though... so its really not promoting right. I am trying to help people
receive free packages of joy and yule. It don't make a difference I am
still promoting santa claus, and the easter bunny would not see it any
other way. My motives make no difference...They both offer free gifts
of joy to anyone but they both need promotion too... So if the Easter
bunny came to me and said "hey will you promote my eggs and my festival
of resurrection", and I replied ... "uh no I can't"... he might say ...
"but your promoting santa claus... why can't you promote me? Were both
related to religion are you a freakin pansy ... one of those wusses
that wants to say Happy Holidays instead of Merry Christmas?" I would
of course reply ... "Settle down there cadbury ... I was not promoting
Santa Claus... I was just telling people about how they could get an
amazing gift for free." to which the bunny would respond..."Ok call it
what ever you want will you just tell everyone about my eggs and whats
inside them!"... I would be patient and explain one more time... "Look
.. I work for the Claus Corporation you jack..rabbit, I am sure that
eggs are great but they are not my taste thats why I am doing the
christmas gig ok!"... and as the bunny hopped off I am sure you would
hear something muffled like "man the little holiday's always get
screwed! Maybe Trix are for kids!"
This whole thread is about the fact that we like promotions. We like
good gear, good deals, good presents and most of all good friends and
family. But when your asked if your promoting something don't be afraid
of owning up to it.
All I am saying is that Promoting is good ... it usually starts when an
individual believes in something enough to want to share it with
others. I would rather have my friend promote something to me than a TV
commercial from a company I don't even know...
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Tobin
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Posted: 09 Nov 2007 at 1:00pm |
Bill, I have no doubt that they (Jackson Kaykak http://www.jacksonkayak.com/index.cfm) have addressed the issue. Shameless plug for Bill and Brett intended ![]("http://www.professorpaddle.com/forum/smileys/smiley17.gif")
They probably have addressed it the same that my company http://www.bliss-stick.com/ would, just not quite as quickly or with quite the superior results
Ok, my stomach hurts, I gotta log off for a while.
Peace
Edited by newtobin - 09 Nov 2007 at 5:51pm
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Tobin
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Posted: 09 Nov 2007 at 1:03pm |
Oh and a Side Bar!
Does anyone else wonder about the voices in James's head that talks about Easter Bunny's and the Bunny talks back?
Edited by newtobin - 09 Nov 2007 at 1:03pm
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ashleygoesdisco
PP Junkie
Princess Sparkle Horse
Joined: 12 May 2007
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Posted: 09 Nov 2007 at 1:14pm |
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HOLY CRAP GUYS.
shut up already! ya'll are too busy arguing to notice that it's started raining!
pick the boat you want to paddle, let your buddies choose theirs, stop trying to get everyone else to think you are right, and go boating.
geez!
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Ashley Duffus
Well behaved women rarely make history.
www.naiyadays.blogspot.com
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Tobin
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Posted: 09 Nov 2007 at 1:17pm |
Who wants to go kayaking? Its more fun to sit and talk about how great we are!
Are there kayakers in Arizona? They must have lots of time to trash everyone else!
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Posted: 09 Nov 2007 at 1:23pm |
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Tobin- Yes, the Riot outfitting has been completely revamped since the 2005 models. It isn't even close to the same seat/backband/thigh brace design anymore. I can honestly say the new design is awesome.
Maybe Jackson is addressing their problems now, at this point I would't know.
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Ryan
Big Boofer
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Posted: 09 Nov 2007 at 1:30pm |
It's sunny with blue skies in Seattle.. ![]("smileys/smiley21.gif") CC Stilly/Robe not looking good.
James you took a turn off the road. Santa Claus... the Easter Bunny? Analogies only go so far dude. ![]("smileys/smiley36.gif")
You did make me laugh though...
Originally posted by James
I would
of course reply ... "Settle down there cadbury ...
Gooble Gooble
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James
Admin
Sum Dum Guy
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Posted: 09 Nov 2007 at 1:33pm |
Hey .... wait a minute kTW, could you hold up on the shameless plugs ... I want to find out where Almquist works before we hit our 3rd page of quality posts made to help people get into our sport! ![]("smileys/smiley31.gif")
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ashleygoesdisco
PP Junkie
Princess Sparkle Horse
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Posted: 09 Nov 2007 at 1:35pm |
Originally posted by Ryan
It's sunny with blue skies in Seattle.. CC Stilly/Robe not looking good. Well... It's raining here. And it's supposed to rain there tonight.
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Ashley Duffus
Well behaved women rarely make history.
www.naiyadays.blogspot.com
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Tobin
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Posted: 09 Nov 2007 at 1:44pm |
KTW, I am sure they have, I cant see how a kayak maker could receive warranties / complaints about a problem and not address it?
Unless they are Wave Sport? and a gynormous megalopolus company that takes 3 months for a simple warranty and trys to jack the shop that handled it around,
But I digress, from what I have seen, (which is limited to my newbie status) all kayak companies, including accessory makers, strive to provide the best product they possibly can.
Like you I found a company that I get along with and personifies what I think customer service should be about.
My joke of the whole thread isn't at a person, its at the attitude. One company cannot survive without competition, it would kill the sport and the forward progression that has been started over the last few years.
It's not about sales, it's not about whos best, its about promotion of kayaking, giving people the oppotunity to experience what we all know. Getting more people on the rivers, this will pave the way for better access, dare I say a whitewater park?
It's done through interest and participation, not taxes and competition.
Natural selection will weed out the companies that don't take care of their own, it may take time. But the cream always rises to the top.
The soap box is available to anyone else
Edited by newtobin - 09 Nov 2007 at 1:45pm
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